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Wireless Customers: 
1-800-248-8784 (MyBiz)

Wireline Enterprise & Medium Business Customers:

FiOS Customers: 
1-866-326-7937, 24X7, Mon-Sun

Enterprise Cloud Managed & Application Management:

Total View Portal:

  • United States: 1-800-686-8254
  • United Kingdom: 08-082342228
  • France: 0800-913673
  • Australia: 1-800-071624

Internet & wired communications 

Repairs +

Sometimes things go wrong—so let our repair team make it right. Create a new repair ticket or follow up on a previous request using the information below.

 

Repairs contact information

Data, Voice, IP and Managed Services: 1-800-444-1111 or Chat with Us

Local Telephone Lines, Centrex, Data (T1, T3, Optical, etc.): 1-800-554-3900, M-F 9 a.m.-9 p.m. ET


Support Documentation and Reference Guides

 

Create a repair ticket
Check status
Sales & ordering +

Set up a consultation today and let our experienced Business Sales Professionals evaluate your business needs, assess your current service and help figure out the right solutions for your business.

Request a consultation

 

Ordering contact information

Voice and Data IP Services, Managed Services: 1-800-937-6000, M-F 9 a.m.-9 p.m. ET

Local Telephone Lines, Centrex, Data (T1, T3, Optical, etc.): 1-800-554-3900, M-F 9 a.m.-9 p.m. ET

Billing +

Have a question about your invoice or need to check the status of an earlier inquiry? Our billing experts can give you the assistance you need.

Create an Invoice Inquiry
Check status

 

Billing contact information

Voice and Data IP Services, Managed Services: 1-800-937-6000, M-F 9 a.m.-9 p.m. ET

Local Telephone Lines, Centrex, Data (T1, T3, Optical, etc.): 1-800-554-3900, M-F 9 a.m.-9 p.m. ET

Resources +

Security support

Security Training & Documentation Center

All resources

View all Verizon Enterprise Solutions resources
Public Sector +

Federal

 

1-877-297-7816, M-F 7 a.m.-7 p.m. ET

Search for your account representative

Public Safety

1-800-922-0204

State & Local Government

1-877-288-9473, M-F 8 a.m.-6 p.m. ET

Education

1-855-343-7283, M-F 8 a.m.-6 p.m. ET

Training +

Get the most out of your online experience with complimentary access to user guides, tutorials and live webinars for selected services.

Explore Internet & Wired training

Wireless support

Resources +

Solutions and services

Our mobile solutions can help keep your business moving with productivity, efficiency and security wherever business takes you.

Learn more
Public Sector +

Federal

1-877-297-7816, M-F 7 a.m.-7 p.m. ET

Search for your account representative

Public Safety

1-800-922-0204

State & Local Government

1-800-922-0204

Education

1-855-343-7283, M-F 8 a.m.-6 p.m. ET

Training +

Need help learning how to manage your wireless services online?

Find live webinar training and self-serve materials on My Business

 

Need device specific help?

Find device simulators

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