• Texas State Contracts

     

    Photograph by: LoneStarMike

    Overview

    State agencies, cities, counties, public school districts, and universities can acquire hardware, software, and other Information Technology products and services easily and quickly through the Texas Department of Information Resources (DIR).

     

    Wireline Contracts

    DIR-TEX-AN-NG-CTSA-010

    Contract details +

    Contract information

    • Contract Number: DIR-TEX-AN-NG-CTSA-010
    • Contract Term End Date: December 22, 2019
    • Contract Exp Date: December 22, 2021

    Contract site

    Pricing
    View pricing

    Early Termination Penalties
    Letter of Agency

    Management Plans
    Service Agreement

    Service Level Agreements +
    Available services +

    VoIP Services

    • IP Trunking
    • IP Integrated Access
    • IP Toll-Free (VoIP Inbound)
    • IP Interactive Voice Response
    • Virtual Contact Center (VCC)
    • Voice Communications Express (VCE)

    Managed PBX

    • HiPC

    SOHO

    • Internet Cable
    • Internet DSL-Office
    • Internet-Solo

    Internet Services

    • DDoS Shield
    • Internet Dedicated
    • Internet Ethernet

     

    Additional Services

    Network Transport

    • Access
    • IP Transport

    Managed Services

    • CPE Rental
    Instructions for Quotes and Purchase Orders +

    Instructions for obtaining quotes and placing purchase orders  
    For Contract DIR-TEX-AN-NG-CTSA-010 quotes, Customer can contact Verizon  via email at: SOTX-TEXAN-SUPPORT@verizon.com.

    For Internet Services:

    • When Customer is ready to place an order, Customer will contact DIR Telecommunications at 877-472-4848, option 4 or send an email to the telecom.solutions@dir.texas.gov.
    • DIR will then place the order with the Vendor. DIR will invoice the Customer and will pay the Vendor.

    For Small Office/Home Office (SOHO) and Voice Over IP (VoIP) Services:

    • When Customer is ready to place an order, Customer will generate a purchase order, made payable to Verizon Business Network Services, Inc.. You must reference the DIR Contract Number DIR-TEX-AN-NG-CTSA-010 on your purchase order.
    • Email or Fax your purchase order and quote form to your designated vendor sales representative.

    DIR-TSO-4266

    Contract details +

    Contract information

    • Contract Number: DIR-TSO-4266
    • Contract Term End Date: November 20, 2020
    • Contract Exp Date: November 20, 2020

    Contract site

    Available services +

    Conferencing Services

    • Audioconferencing
    • Videoconferencing
    • Webconferencing
    • Webcasting
    Instructions for Quotes and Purchase Orders +

    Instructions for obtaining quotes and placing purchase orders  
    This contract covers technology-based Conferencing Services to include Audioconferencing, Videoconferencing, Webconferencing, and Webcasting.

    For Contract DIR-TSO-4266 quotes, Customer can contact Verizon via email at: SOTX-TEXAN-SUPPORT@verizon.com.

    When Customer is ready to place an order, Customer will generate a purchase order, made payable to Verizon Business Network Services, Inc.. You must reference the DIR Contract Number DIR-TSO-4266 on your purchase order.

    For Product Warranty and Return Info  

    Please contact Lori.molina@verizon.com.

    DIR-TSO-4336

    Contract details +

    Contract information

    • Contract Number: DIR-TSO-4336
    • Contract Term End Date: March 17, 2021
    • Contract Exp Date: March 17, 2024

    Contract site

    Available services +

    Security Services

    • Managed Security Services
    • DDoS
    • Cyber Risk Programs
    • QualysGuard Scanning Services
    Instructions for Quotes and Purchase Orders +

    For Contract DIR-TSO-4336 quotes and orders, Customer can contact:

    Tory Anderson
    (940) 257-7318

    tory.anderson@verizon.com

     


    Wireless Contracts

    DIR-TSO-3415

    Contract details +

    Contract information

    • Contract Number: DIR-TSO-3415
    • Contract Term End Date:  4/27/20

    Contract site

    Contract is provided through the Telecom Contract Program.

    Available services +

    Wireless Voice and Data Products & Services

    • Smartphones
    • Cell phones
    • Mobile Hotspots
    • Webcasting

    All of these devices are equipped to operate on the Verizon Wireless 4G LTE network that continues to be recognized as the best, most-reliable wireless network in the USA.

    Emerging Technologies support

    Our wireless network can also support many emerging technologies that provide tremendous benefits to our government customers and their employees including:

    • Business continuity
    • Employee safety
    • Video surveillance
    • Telematics
    • Process/workforce automation
    Instructions for Quotes and Purchase Orders +

    Instructions for quotes:

    To obtain a quote please submit an email to State of Texas Quotes.

    Within the email please provide the following information:

    Subject Line

    • Quote Request - Agency Name

    Email Body

    • Agency Name
    • Point of Contact
    • Phone Number
    • Email Address
    • Equipment Type
    • Rate Plans
    • Accessories
    • Features
    • Upgrade or New Line of service
    • The quantity of lines requested

    Contract Admin reviews quote request and generates the quote. Sales Rep will contact the agency and deliver the quote.

    How to place POs:

    In order to submit an email requesting a quote to State of Texas Quotes  per the guidelines stated above.

    A Verizon Wireless Government Sales Representative will contact the client and obtain the required forms along with the PO so that an order can be placed.

    The required forms to be completed are:

    • State of Texas Account Profile Document
    • Tax Exempt Certificate
    • Signed Purchase Order or Texas Agency Agreement—PO must include the statement, "Purchases in accordance with State of Texas DIR Contract No. DIR-TSO-3415"

     

    Order fulfillers:  Verizon Wireless Business Support Team

    Product warranties +

    Verizon Wireless is not an equipment manufacturer and does not provide product warranties. Many of the products we sell include the manufacturer’s standard warranties.

    For more information on those warranties, please contact the equipment manufacturer, your local account manager or the Verizon Wireless contact for the State of Texas contract.

    Speak with a Texas DIR Contract expert.

    Wireline

    For product and pricing info, please send an email to:

    SOTX-TEXAN-SUPPORT@verizon.com

    Wireless

    For all inquiries, please send an email to:

    Russ.Brown@verizonwireless.com

    Or call: 210-347-1406