As an enhancement available to current Managed WAN and Managed LAN customers, Verizon's Managed Wireless LAN service extends the management of the WAN and LAN infrastructure to include wireless LAN access. The service monitoring and management of a customer’s wireless LAN improves service continuity between the wired and wireless LAN and WAN environments as Verizon has complete visibility into the network. The solution includes hardware procurement, device availability, installation and notification SLAs, an integrated management infrastructure, reporting, managed implementation/test/turn-up, and ongoing management.
Customers can monitor their managed network through real-time reporting capabilities which provide information on usage, security, performance, and capacity. The AirWave Management Platform (AMP) provides comprehensive wireless LAN reporting, enabling customers to view and analyze data collected on their Verizon Managed Wireless LAN service. Standard reports are provided at no additional charge. For further information, reference the Managed Wireless LAN Product Description and the Managed Wireless LAN Reporting End-to-End Process.
Verizon also provides the Verizon Enterprise Center (VEC) customer portal as a standard feature to enable real-time tracking of the managed service implementation process, project status, inventory tracking, contacts, and change management requests.
Managed Wireless LAN is available in almost every country in which Managed WAN is offered. Reference the Managed LAN and Managed Wireless LAN International Service Availability Matrix (ISAM) to verify availability.
For U.S. new and existing customers only, managed Wireless LAN can be provided with Managed WAN and Managed LAN service or as a stand-alone service provided that at least one customer site has Managed WAN.
For International customers only, managed Wireless LAN must be sold in conjunction with Managed Services Complete (EMEA-sold only) or Managed WAN for new and existing customers. Each location in which Managed Wireless LAN is deployed must also have Managed Services Complete or Managed WAN service.
Verizon offers Managed Wireless LAN on Aruba and Cisco hardware in the U.S. and only on Cisco hardware for locations outside of the U.S.
The ordering process for Managed Wireless LAN services is the same as that for Managed WAN. However, many wireless LAN environments will need to be evaluated by Complex Solutions. Review the Pre-Sale Processes for additional requirements.
Refer to Cost Table 4.14c for additional details along with rates and charges.
Please contact your account manager or email us for more information.