Connecticut State Contracts

Accelerate innovation across Connecticut.

 

 

 

 

 

 

 

Photograph by: jglazer75

Overview

Verizon Wireless offers Connecticut customers Wireless Voice Calling Plans, Wireless Voice & Data Bundled Plans, Wireless Data Plans, Machine-to-Machine/Telemetry Plans, and Additional Wireless Services.

Contact us: 1-877-288-9473

Program Information

Connecticut Contracts +

The NASPO ValuePoint Cooperative Purchasing Organization (formerly WSCA-NASPO) provides a high standard of excellence in public cooperative contracting.

Your agency may be entitled to benefits through already negotiated wireless contracts with Verizon Wireless.

Your agency may be entitled to benefits through already negotiated wireless contracts with Verizon Wireless.

Some benefits include:

  • No Early Termination fees
  • Equipment upgrades after 10 months
  • Smartphone plans with unlimited data starting at $35.99
  • Basic phone plans starting at $8.99
  • Unlimited data broadband cards & tablets
  • Corporate discounts up to 23% monthly
  • Employee discounts up to 18% monthly
  • 25% off of accessory purchases

Contract information

  • Contract number: 1907
  • Contract date: June 1, 2014
  • Term: 5 years
  • Expiration: June 30, 2019
State agencies:
Learn more

Details

These contracts provide negotiated wireless phone services, wireless internet and machine to machine/Internet of Things solutions for participating states, local units or government and other authorized entities. These contracts may also provide discounting to individual employees of eligible entities, based on the rules and regulations of each individual participating entity.

Contact Us

Kurtis Rhodes

860-819-5230

kurtis.rhodes2@verizonwireless.com

 

How to Order +

Need help figuring out the correct plan or device? Call your Verizon Wireless Account Representative.

Whether you are calling from the State of Connecticut, municipality, or in state non profit, and you do not know your Account Representative, please contact the Verizon State of Connecticut Client Partner, Peter Giammarco.

Once your Verizon Wireless Account is established, ordering new devices and endpoints can be accomplished easily either with assistance from your account representative or through My Business.

Not sure how to make an account change? Visit our Frequently Asked Questions below, or contact customer service at 1-800-922-0204.

Repairs +

Setting up Data Device and Email Accounts
https://www.verizonwireless.com/support/

Data Usage Tools
Dial #DATA (#3282) from your phone

  1. Check using Express Services account page
  2. Data usage reported can be delayed up to 72 hours*(data usage availability may be delayed during international travel)
  3. Data meter via My Verizon widget: https://www.verizonwireless.com/support/tools-for-monitoring-usage/

Data Technical Support
Trouble Shooting For Data Devices: 800-922-0204 (option 3)

Warranty Exchanges

Warranty Swaps: 866-406-5154

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Resources +

Get the latest news and insights about technology innovations, industry trends and more. Learn how you can create a stronger digital enterprise–for today and for the future.

Frequently Asked Questions

1. How do I make a user name or cost center change?

Immediate Change - Use My Business
Or contact SNEGOV@Verizonwireless.com   (allow 24 hours for completion)

2. How do I make an ESN change (to an otherwise inactive device)?

Immediate Change - Use My Business or SNEGOV@Verizonwireless.com
Or contact your account rep (allow 8 hours depending on travel/schedule)

3. How do I make an ESN swap (swap between two active devices)?

Contact Government Customer Service: 1-800-922-0204
Immediate Change - Use My Business
Or contact SNEGOV@Verizonwireless.com   (allow 24 hours for completion)

4. . How do I check upgrade eligibility?

Immediate - My Business Or Contact Your Account Rep (allow 8 hours depending on travel/schedule)

5. How do I upgrade a device?

Immediate Change - My Business or Account Rep (free shipping for upgrades ordered through My Business- devices will ship the same day as long as the request was received by 12 pm and order approved by 5 pm)

6. How do I add a line?

Immediate Change - My Business or Account Rep (devices will ship the same day as long as the request was received by 12 pm and order approved by 5 pm)

7. How do I change mobile number?

Immediate Change - My Business or SNEGOV@Verizonwireless.com
Or Contact Your Account Rep (allow 8 hours depending on travel/schedule)

8. How do I suspend a line, or activate a suspended line?

Immediate Change - Use My Business
Or contact SNEGOV@Verizonwireless.com  (allow 24 hours for completion)

9. How do I disconnect a line?

Contact SNEGOV@Verizonwireless.com (allow 24 hours for completion)
For single line disconnects: My Business

10. How do I change a line from corporate to personal liability (or vice versa)?

Contact SNEGOV@Verizonwireless.com and please include the Transfer of Billing Form (allow 24 hours for completion)

11. How do I reset your My Business password (forgot password link does not work)?

Call Government Customer Support at 1-800-922-0204 or email SNEGOV@Verizonwireless.com and request assistance.

12. How do I update authorized contacts on my account?

Email necessary changes to POCUpdates@Verizonwireless.com. Please include the Name, Email, and Contact Number for the New Authorized Contacts as well as the Profile Number that the contact should be added to.

13. How do I reset voicemail password?

Immediate Change - My Business or SNEGOV@Verizonwireless.com
Or Contact Your Account Rep (allow 8 hours depending on travel/schedule)

14. I suspect possible fraudulent activity on my account- what should I do?

Please Contact SNEGOV@Verizonwireless.com

15. How do I find information about wireless assistive technology?

https://www.verizon.com/about/accessibility/overview

16. How can I get a report on unbilled usage?

Immediate - My Business

Speak with a Connecticut contract expert.

We have the experience and expertise to help every agency take on their greatest challenges.

Inquiries?

Pete Giammarco 860-306-6000

peter.giammarco@verizonwireless.com