Putting first responders first.

We recognize the critical role you play as a first responder in emergencies and crises. Whether you are a part-time, full-time or a volunteer first responder, the ability to use your personal device to communicate is paramount to the success and outcome of any mission. Typically you’re the first one in and the last one out, so getting and staying connected is your top concern.

We offer two priority services for your personal wireless devices, at no additional cost: Verizon Mobile Broadband Priority and Wireless Priority Service.

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Verizon Mobile Broadband Priority

This service provides priority network access to Verizon’s leading 4G LTE data network.

  • Ideal for select devices primarily used for data (e.g., smartphones, tablets, MiFi, routers, etc.).
  • Works over a Verizon Wireless network connection on select mobile devices.
  • Gives you higher-priority network access over other users.

Wireless Priority Service1&2

This Department of Homeland Security program allows us to offer end-to-end voice priority access to Verizon’s leading network during times of national security, emergency preparedness and wireless network congestion.

  • Ideal for select devices primarily used for voice (e.g., smartphones, basic phones).
  • Always on for priority access to Verizon’s 4G LTE network.
  • Easy to use by dialing *272 plus the 10-digit number.

Eligible First Responders

  • Fire department
  • Law enforcement
  • Emergency medical service
  • Emergency Operations Center, including Public Safety Answering Point (PSAP)

Check eligibility

To see if you are eligible for one of the above services, please complete the form below and a Verizon Representative will follow-up with you.

1 Validation required – must be active status.

2 Must be approved by Department of Homeland Security. For details on eligibility and agency sponsorship, please contact the Department of Homeland Security Priority Telecommunications Service Center at (866) 627-2255, or visit https://www.dhs.gov/wireless-priority-service-wps.


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