Professional and Managed Services for the Public Sector

When you need help to deploy, modernize and digitally transform,
turn to the expertise of Verizon.

Knowledge, experience and results matter.  

When you’re under pressure to do more with less, modernization becomes a necessity, not an option. Verizon can help you implement and optimize new technologies and your budget.  We offer a full spectrum of business and technical guidance to help you deliver on your mission. Unleash the power of your technology and workforce by identifying and translating objectives into strategy with help from our consultants.

  • A proven partner matters.

    We’ll work hand-in-hand with you to plan, design and implement next-generation technologies and solutions that can enhance efficiency and agility, optimize spending, and improve services and user experience. With robust, proven methodologies and state-of-the-art toolsets, we’ll help you build scalable, flexible, vendor-agnostic solutions.

  • Knowledge matters.

    Our Professional Services personnel for the public sector hold top industry certifications, including Project Management Professional (PMP), Projects in Controlled Environments 2 (PRINCE2) and IT Infrastructure Library (ITIL). They can create key building blocks to help you implement processes designed to reduce risk and improve ROI.

  • Experience matters.

    Our experienced Professional and Managed Services teams for the public sector focus on understanding and solving your unique challenges and objectives.

  • Results matter.

    Verizon is committed to not just meeting the needs of each project, but exceeding expectations. As your partner, we’ll provide secure, cost-effective solutions that enhance IT operations and services to users and citizens.

Modernize with confidence.

When it comes to digital transformation, there are a lot of moving parts. Let us help connect them for you. We can help deliver smart networks that think for themselves. Cybersecurity tools that automatically detect risks. And citizen interactions that are more secure, yet personalized.

We’ll help you design, integrate, implement and manage solutions spanning agile networking, unified communications, cybersecurity, mobility and moving to the cloud. You can count on us to help deliver strategies that drive results.

Professional Services

Keeping in-house staff trained on all the newest technologies while monitoring hundreds—or even thousands—of devices and suppliers can be daunting. Our Professional Services team for the public sector provides a cost-effective alternative to in-house IT monitoring and management. With comprehensive tools and proven technical expertise, we can help you free up your IT staff to focus on the mission instead.

With our proven technical expertise in the public sector, you get in-depth support to help align your network and solutions with your objectives. We offer services across a wide spectrum of technologies and will partner with you to help strategically plan and implement them every step of the way. We’ll provide the guidance and implementation you need to meet the needs of today and tomorrow.

Networking +

Network modernization is a simple buzzword that belies the complexity required for a government agency or educational institution to truly modernize its network. Upgrading legacy network connections, managing multiple network types, complying with requirements for access and security, while maintaining reliability and preparing for the software-defined, 5G-driven future is incredibly challenging.

Verizon has 20 years of experience managing one of the world’s largest and most complex networks, and in transforming it to leverage Software Defined Wide Area Networking (SD WAN) and Network Function Virtualization (NFV), all while earning a reputation for reliability. You can rely on our deep expertise in network modernization and understanding of your mission to help you modernize and transform your network.

Advanced Communications +

Designing and implementing voice and data solutions can be overwhelming. We can help. We offer a full spectrum of business and technical guidance to make it easier for you. Our Professional Services are designed to help you work through the challenges of planning, designing and deploying world-class contact center and unified communications and collaboration (UC&C) solutions.

Security +

For more than 13 years, Verizon has investigated the cybersecurity landscape, working with leaders in forensics and law enforcement around the world to educate agencies on how to secure their networks and data.

Through work with leaders in the security, forensics and network communities, Verizon is committed to being the cybersecurity expert and providing a broad and deep understanding of the security landscape to better serve customers. Our cybersecurity experts can help you learn from breaches and assess your infrastructure, data and policies to identify vulnerabilities and mitigate them to stay ahead of bad actors.

Mobility +

Your workforce has never been more mobile. And while that brings huge benefits in productivity and collaboration, it also introduces new threats and vulnerabilities.
     
Verizon Mobility Management and Security solutions help you simplify mobile management so you can connect employees and devices to critical resources easily and more securely. Our mobility experts will work with you to show how you can adopt the latest technologies and platforms while helping mitigate risk to your applications and data.

Managed Services

We work to help agencies and institutions run their best. Following the implementation of transformational technology, we can deliver 24/7 services and talent in our network and security operations centers to help you scale as projects require. This gives you a more predictable, cost-effective alternative to in-house monitoring and management, and gives your IT staff time back to focus on strategic priorities.

Managed Network Services +

Managed Network Services help you stay focused on your critical goals by outsourcing the day-to-day tasks required to keep your network running at peak performance. Our suite of solutions help you fulfill your strategic mission by delivering the reliable performance and connectivity you need to stay up and running. And it’s all backed by decades of experience managing networks throughout the world.

Managed Security Services +

Managing network security is a complicated puzzle. Not only do you have to solve myriad technology, policy and personnel decisions policy, you have to guard against an array of different cyberattacks as well, such as ransomware. You need services that add to your defenses—not to complexity. Fortunately, you have a trusted network security partner in Verizon.

Our network security monitoring and management services are designed to help you keep ahead of threats while reducing the workload. We help keep your applications up to date, properly configured and secure. Our visibility into the global threat environment gives us the experience and awareness to spot many potential threats before they have an impact on your agency, all while helping keep security costs under control.

Mobile Device Management +

It’s a mobile-first world. That’s not only changing how and where your employees get work done, but how you manage their access to sensitive information. Mobile device management (MDM) solutions help you access mobile devices, keep your data secure and empower employees to be more productive.

MDM solutions help make it easier to give employees the reliable “anytime” connectivity they need to stay productive, while helping keep your data protected. It’s all managed through a single portal, helping you streamline device and app deployment, maintain security and control costs.

Virtual Contact Center Services +

In today’s world, customer experience and enablement are key. People are used to doing things on their terms, based on their needs, history and preferred channels of communication. Virtual Contact Center (VCC) for Government helps you achieve personalized experiences for both citizens and your workforce, combined with the operational efficiency the public sector demands. With VCC for Government, contact center agents can easily deliver tailored experiences and individual solutions.
     
Citizens and customers can reach out to you through the channel that works for them—phone, email, chat, or SMS — and have the option to leave a voicemail, wait for an agent, or request a call-back. The VCC for Government identifies users across channels—whether citizens, workforce, or employees—to put them in touch with the right agent. With customers’ information at hand, agents can quickly provide relevant answers or resources and increase first-call resolution.

Why Verizon for the public sector

Better technology outcomes for government and education

Let's
connect.

Federal

1-877-297-7816

Public Safety

1-877-288-9473

State & Local

1-877-288-9473

Education

1-855-343-7283