Telecommunications and power infrastructure destroyed
During Hurricane Maria, one of the strongest hurricanes to hit Puerto Rico in 90 years, the territory’s telecommunications and power infrastructure were destroyed. Over one million residents lacked electricity or means of communication. And more than 56,000 people were without potable water.
Puerto Rican citizens disconnected from the world—and outside help
As a result of this devastation, citizens had no connection to the outside world. And without mail service, things like prescriptions, medical supplies, humanitarian aid and other essential items could not be delivered.
A partnership between Verizon and a letter and package delivery service helps to reestablish communications.
Extensive damage to the power and telecommunications grid required a unique and expedited solution to get communication and delivery services up and running as quickly as possible. Verizon partnered with a letter and package delivery service provider to deploy a satellite solution that provided voice, data, wireless and point of sale communications.
The Verizon solution included:
With “feet on the street” technical dispatch, Verizon engineers quickly arrive on-site to manage agency locations and infrastructure
Verizon consulted with the delivery service provider—from solution design and surveying the land, to engineering and implementation—in order to reestablish communications in days
Across Puerto Rico, Verizon manages the locations of the satellite telecommunications infrastructure
How we built the solution.
1 Najuma Thorpe, “Verizon received USPS Supplier Performance Award,” Verizon Business Solutions, September 7, 2018.