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The right mobile technologies can simplify your EVV strategy.

Solution brief

  • Secure, mobile-first solutions keep you ready

    Big changes are coming to home healthcare. The 21st Century Cures Act mandates the implementation of electronic visit verification (EVV) for all Medicaid personal care services by January 2020, and all home health services by January 2023.

    As part of the mandate, providers must electronically verify six aspects of each home-care visit:

    • Date of service
    • Location of service
    • Individual providing service
    • Individual receiving service
    • Type of service provided
    • Time service begins and ends

    States that do not comply with EVV are subject to incremental Federal Medical Assistance Percentages (FMAP) reductions.

    In addition to the EVV mandate, 10,000 baby boomers are turning 65 every day.1 The majority of those baby boomers are hoping to age in their own homes. Between EVV and the rapid graying of the U.S. population, the demand for cost-effective home healthcare is skyrocketing. And so is the need for mobile technology to efficiently empower that care.

  • Secure, mobile-first solutions help with EVV.

    The mandate allows for multiple EVV options for collecting information, including mobile technology, which can help to cost-effectively simplify compliance and reduce logistical and technical demands on clients and caregivers.

    That’s why Verizon has partnered with companies to deliver a variety of secure, mobile-first solutions that help with your EVV strategy. These solutions include hardware, software and connectivity, and range from complete turnkey solutions to a la carte options. That means you don’t have to put together a solution piecemeal.

  • Features and benefits

    Our portfolio includes solutions like Verizon Field Force Manager as well as industry expert partnerships like CSG, Tellus, CellTrak and many others. By choosing Verizon, your home healthcare organization gets technologies like near-real time tracking and monitoring, streamlined point-of-care documentation, and simple and reliable communication and collaboration that can help with EVV.

    Mobile healthcare technology has been shown to deliver measurable benefits, including improved patient outcomes and more engaged and satisfied patients.2 It also regularly demonstrates a solid return on investment, by empowering more efficient and better informed care delivery and lower hospital readmissions.2

    • What is EVV?

      The EVV mandate is for services that require an in-home visit and support activities of daily living (ADL), like bathing and dressing, and instrumental activities for daily living (IADL), such as meal preparation, taking medication or shopping.

      The goal of EVV is to help cut down on fraud and ensure that people receive the documented care that they need. It will also empower the industry to become more efficient and transparent by integrating payers and providers.

    • Learn more.

      Find out more about how our EVV solutions can help you validate services and deliver more efficient and effective patient care, and contact your Verizon Wireless business specialist today.

  • The information contained in this document may or may not be correct and/or complete at the time of reading and is not intended to be used as a substitute for specific professional or legal advice or opinions. No recipients of content from this documents should act or refrain from acting on the basis of content of the document without seeking appropriate legal advice or other professional counseling.


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Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon representative for service availability. Contact us.