Standards are critical for making sure all networks, platforms, and devices work together to provide interoperability across agencies, jurisdictions, carriers and devices. These include standards outlined by the Department of Homeland Security, as well as international standards. Industry must work to provide robust interoperability capabilities that meet those standards as well as the technical requirements of federal, state and local public safety agencies.
Real interoperability is only achieved when it's woven into network planning. Managed service providers play a key role in building a network infrastructure that enables interoperability in emergency management. By leveraging their existing experience and technology investments, a managed services provider can offer robust interoperability capabilities that span jurisdictions, agencies, applications and devices.
To meet the requirements of emergency management, real interoperability must include:
- Uniform standards between networks
- Priority and preemption alignment across networks
- Support for any media, anytime, over any device and on any network
- 4G LTE / 5G networks interconnecting with disparate public-safety land mobile radio (LMR) systems
- Device-to-device communications across networks
- Non-proprietary and non-exclusive public safety applications available to all first responders
In a crisis, it's critical that all first responder voice and data traffic is prioritized with enhanced quality of service from one network to another. The terminating network must recognize those attributes to ensure the success of the call, text and/or data session. This enables first responders to communicate and share data among multiple agencies regardless of network, application, or device.
An advanced network and technology platform such as Verizon Frontline is built with first responders in mind, so they and others on the front lines from multiple public safety agencies have the best quality of service and the ability to share information, no matter what network they're using. Verizon Frontline leverages decades of investment in network infrastructure that's secured with end-to-end encryption and features any-to-any communication capabilities—while also protecting existing and future technology investments with backward compatibility.
Verizon Frontline is built with the mindset that networks should include interoperability capabilities so that first responders can effectively communicate with each other to keep themselves safe and save lives. When a crisis hits, silos can't be allowed to hinder and delay incident resolution.
Real interoperability in emergency management supports the cross-collaboration that public safety agencies need to help first responders make better-informed decisions, using any network, application or device, regardless of jurisdiction.