Healthcare can feel like a waiting game. There are months spent waiting for appointments, long minutes waiting in exam rooms and days—even weeks—waiting for test results.
Personalized healthcare and concierge medicine can take some of the wait out of the waiting game. For a monthly fee, concierge medicine provides patients with true personalization in healthcare: immediate appointments, longer and more detailed visits with healthcare professionals, and round-the-clock access to physicians and medical information.
"Concierge medicine, like many other things we purchase, is an experience as much as it's care," Charles Dinerstein, a vascular surgeon and senior medical fellow at the consumer advocacy organization the American Council on Science and Health, told AARP Magazine. "You have a much more personalized, intimate encounter with your concierge doctor."
But medical professionals are human. They can't always be available at any time of day—and they can't process the amounts of data needed to generate personalized healthcare recommendations. AI in healthcare can help reduce delays (and doctor burnout) via the use of chatbots and omnichannel patient experience solutions.