Both front- and back-end retail operations stand to benefit from incorporating 5G Ultra Wideband into their business. In the front end, retail stores could enhance brick and mortar locations with digital mirrors that recommend matching outfits or fitting rooms that allow customers to try on new looks without actually changing. With a 5G network, systems should be able to handle the high data volume generated by these applications with low latency to create a seamless, memorable experience for customers. This could be a key driving factor in brand affinity and loyalty when a customer is making a decision on whether or not to shop again.
In the back end, smart shelves could automatically gauge inventory weight and send purchase orders to vendors, while RFID tags on products eliminate the need for checkout lanes, as scanning devices automatically log product information and charge activated digital wallets. As e-commerce booms, expect 5G to play an increasingly vital role in warehouse management, for anything from driving robots for fulfillment and packing responsibilities to analyzing product /brand affinity in near real time.
Retail remote workforce: A 5G network should enable new services and applications like AI and machine learning to run smoothly by providing resilient large bandwidth pipes with low latency responsiveness. This should in turn, allow for the automation and algorithms that boost transparency and efficiency of retail supply chains and inventory management. Automating these functions through algorithms should allow retailers to drive business remotely as the e-commerce model demonstrates.