Poor communications can result in delayed or incomplete projects, low employee morale, missed performance goals and lost sales. UC solutions offer an integrated platform that helps employees quickly and easily communicate with co-workers, customers, and the wider partner ecosystem. But these systems go beyond voice and video and include collaboration tools that enable employees to work together no matter where they're located.
As remote work becomes more prevalent, the need for effective communication and collaboration grows every day. Delivering unified communications solutions via the cloud is a rapidly growing trend as the cloud helps minimize upfront CapEx, deployment, and maintenance costs. In fact, according to Grand View Research, the UC market is expected to reach $167 billion by 2025, with a five-year CAGR of nearly 17% compared to 2019.