Business agility has always been important, but the financial and work from home challenges induced by the pandemic makes it more essential than ever before. According to McKinsey, successful agile business transformation can boost customer satisfaction, increase employee engagement and improve operational performance—and potentially deliver a 20% to 30% uptick in financial performance.
Achieving these goals means providing employees with the tools they need to do their jobs wherever they're working. However, rapid transition comes with its own challenges. According to the Harvard Business Review, those challenges can range from social isolation, distractions and interruptions, and lack of motivation to absence of in-person supervision and difficulty accessing essential information.
To face these challenges head on, the Harvard Business Review suggests providing workers with remote collaboration technologies—video conferencing or mobile-enabled messaging like Slack—that can emulate a face-to-face experience. But with so many choices on the market, it can be difficult to know where to start.