Workers are always worried about automation—the thought is that more automation means less need for human workers—and fewer jobs. But this can be a misconception: More often, automation takes on onerous, time-consuming tasks, freeing workers to pursue more critical tasks related to policy orchestration, service assurance and data architecture, as well as more strategic decision-making roles that can have a greater impact on organizational success.
IT leaders might also assume that they do not need to automate if they have not experienced regular or serious network performance issues. But the decision to undergo network automation is one of predictive maintenance, not troubleshooting. As businesses deploy more applications and increase computer workloads, their network demands increase. Eventually, networks reach breaking points where outages strike at unexpected and inopportune times and, even if a full outage doesn't occur, application performance can still suffer. An automated network can safeguard against such situations and can help provide a good end user experience.
Another misconception is that automating the network will introduce greater risk than maintaining the status quo. But technologies such as the Internet of Things and artificial intelligence are making network needs more complex—and doing nothing could enable competitors to outpace companies that are slow to adopt network automation which can enhance and support digital transformation efforts.
Successfully automating the network also requires managing expectations. Not every aspect of the network becomes consumable, for instance, no matter which provider you choose.