Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide. 

Effective April 1, 2020

Access +. The update previously scheduled for April 1, 2020 has been withdrawn

Audio Conferencing Services. Modification. Please see the following hyperlink:

Ethernet Access. Adjustment and modification of Type 4 (CLEC Native Ethernet Tiers 27, 28, 49, 50, 93, 94, 95, 96), Type 4 (Buildings 1 and 14), monthly recurring charges and non-recurring charges that apply based on the circuit quote date. Please see the following hyperlink: 

Ethernet Access. Introduction of Type 4 (CLEC Native Ethernet Tiers 103, 104, 105, 106, 107, 108, 109, 113, 114, 116) and Type 4 (CLEC Ethernet over HFC I). Please see the following hyperlink:

Managed Detection Response. Introduction of a new service. Please see the following hyperlink: 

Managed WAN Service. Modification. Please see the following hyperlink: 

Managed WAN Service – Service Level Agreement. Modification. Please see the following hyperlink: 

Effective April 15, 2020

Broadband. Modification. Please see the following hyperlink:

Condition-Based Maintenance. Introduction of a new service. Please see the following hyperlink:

Data Center Colocation Services. Modification. Please see the following hyperlink:

Ethernet Private Line Services. Modification. Please see the following hyperlink:

Global Data Link Services. Modification. Please see the following hyperlink:

International Private Line Services. Modification. Please see the following hyperlink:

Internet Dedicated Renewal Incentive Promotion. Modification. Please see the following hyperlink:

Linear Global Data Link Services. Modification. Please see the following hyperlink:

Managed LAN Service. Modification. Please see the following hyperlink:

Managed LAN Service – Service Level Agreement. Modification. Please see the following hyperlink:

Managed Wireless LAN Service. Modification. Please see the following hyperlink:

Managed Wireless LAN Service – Service Level Agreement. Modification. Please see the following hyperlink:

Metro Private Line Access Services. Modification. Please see the following hyperlink:

Managed Security Services – SaaS Policy Management. Modification. Please see the following hyperlink:

U.S. Private Line. Modification. Please see the following hyperlink:

Virtual Network Services – Service Level Agreement. Modification. Please see the following hyperlink: