Verizon

Care 

Keep your CPE operating with our end-to-end maintenance plans.

Give your equipment an Edge.

Aging equipment can prevent your company from taking advantage of technology advances. With Verizon Edge Solutions, you get a comprehensive approach to customer-premises equipment (CPE) hardware, software, deployment services, and maintenance that keeps your network ready for digital innovation.

With the right CPE plan, you can prepare, deploy, and manage more complex solutions, while adding valuable resources that allow you to focus on strategic initiatives. Verizon offers products from more than 90 suppliers and 200 OEMs across 120 countries. Our experts are there to guide you through every step of the process, from equipment and service design to installation to ongoing maintenance and management.

What is Verizon Care?

Verizon Care is an equipment maintenance service that provides advanced parts replacement with on-site repair support. Maintenance plans cover your network by sending replacement parts when you need them. Concierge-level service supports your organization at every step, from installation to daily management. This gives you an efficient and cost effective way to update and manage your equipment. 

How does Verizon Care work?

Verizon Care allows you to pick the level of service your network needs. A team of qualified support engineers work with you to troubleshoot any equipment issues, request advanced parts for replacement, and coordinate on-site repair support when needed.  

Features and benefits

Verizon Care takes CPE to the next level, delivering the right combination of services and equipment to drive value for your business. Other features and benefits include: 

  • Reliable. Access Verizon’s 30+ years of CPE service experience.  
  • Concierge-level Service. Supports your organization from install to daily management.
  • Flexible. Take advantage of flexible financing based on your equipment needs.
  • Expertise. On-site technicians help deploy, maintain, and install equipment. 

30+

years of experience

200+

OEMs/technology partners

500K

security, hosting and network devices under management

120

available countries

Multinational oil company improves remote monitoring and safety response times

Resources

Related products

*Gartner, Magic Quadrant for Network Services, Global, Danellie Young, Katja Ruud, Bjarne Munch, Takeshi Ikeda, Neil Rickard, February 2018. Magic Quadrant for Network Services, Global (2015 - 2018) Magic Quadrant for Global Network Service Providers (2004 - 2014)

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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