Streamline how you manage mobility.
The Sakon mobility management platform automates mobile life-cycle management so you have more control over your mobile IT infrastructure and systems. Sakon also delivers the insights you need to truly understand your mobile environment and make better decisions. With simplified processes, you can manage every aspect of your mobility life cycle, from self-service ordering to bill processing, using a comprehensive four-pronged approach:
Mobility service management
Managers and administrators can review services, devices and costs. Then, Sakon mobility service management features help them easily:
- Initiate mobility service requests
- Order and approve mobile devices
- Transmit orders and service requests to the help desk
- Use aggregated data to run comprehensive reports
Stakeholders can access a configurable workflow for seamless invoice approvals and a full audit trail for all steps of the process. You get greater visibility into disputes and other exception handling, as well as support for multiple currencies and languages.
Data analytics and insights
Managers get analytics to review data in multiple ways—including dashboards, data warehouses and email reports—with better insights into vendor management.
Sakon provides a single, simple point of entry to access device and service information based on user rights. Administrators can order new devices, make plan and feature changes, review billing data, view announcements and find help.