Personalize Customer Experiences

Personalize Customer Experience with Digital Health Solutions

Keep patients and clinicians engaged by expanding digital health offerings.

New digital tools are keeping patients engaged with their care and treatment programs at every level of the healthcare industry. Verizon can help you deliver better experiences to patients—inside your organization and at home—and provide mobile options and data-driven insights to drive collaboration and productivity for your clinical teams.


Optimize your network to support patient-engagement apps and programs.

Keeping patients healthy, out of the hospital and managing their conditions at home is an important goal for healthcare providers across the industry. So is the need to connect and communicate with patients and care teams—at any time and from virtually anywhere. Digital healthcare technologies – such as remote patient monitoring devices, mobile patient-engagement applications and remote clinical collaboration can help you achieve those goals—but only if you have the infrastructure to support them.

With a robust and scalable network, you can provide innovative new digital health capabilities to people and groups at every point in the healthcare delivery chain—from patients and physicians to insurers and their members as well as pharmacists. Reliability and speed are key to supporting mobile healthcare solutions. And Verizon’s award winning 4G LTE network with LTE Advanced, the largest in the nation, can put you on the right path.

Use case example: Digital Health Transformation at the Point of Care

Enhanced network yields speed, innovation.

Healthcare provider improves care coordination with better network, integration, mobile and cloud services.

A large healthcare provider is challenged with managing multiple network service providers, addressing inefficient bandwidth use and improving roll-out time for new digital health services and patient-facing applications. The inability to rapidly deploy sites and applications is negatively impacting patient experiences and hindering care coordination across the organization.

Working with Verizon’s Professional Services, the provider is able to understand its current networking life cycle, pinpoint organizational goals and create a roadmap for getting there. Plus, by incorporating Managed SD WAN and Virtual Network Services, the company is able to bring its public and private networks together into a virtualized solution that improves network performance. And with Wireless Private Network, the provider is able to give caregivers easy, secure access to patient records, allowing it to respond to patient needs quickly. The company can now better manage network demand, and, with Secure Cloud Interconnect, it can also prioritize third-party applications to drive a secure and seamless member experience with a broad range of programs, like remote patient monitoring and telemedicine. The reliability, performance and speed of Verizon’s award-winning 4G LTE Network with LTE Advanced extends the customer’s network and allows it to provide on-the-go communication using the latest mobile devices for business.

  • Transform your network for a healthier digital prognosis.
  • Digital transformation in healthcare

    Three-quarters of healthcare providers are focusing investments on improving care delivery models, engaging patients in treatment programs, increasing patient satisfaction and implementing anytime, anywhere access to patient data through digital health and mobile solutions.

    Read the report

Use case example: Coordinated Care with Real-Time Mobility Analytics

More services for more patients

Home healthcare organization streamlines infrastructure and improves coordinated care with help from Verizon.

A large not-for-profit home healthcare organization is challenged with a disjointed network, managing multiple vendors and finding the right talent to support their expanding operation. To meet organizational objectives, the company needs a network infrastructure that can keep up with growth, manage compliance and provide better patient service while eliminating complexity and enabling flexible scalability.

Helping the organization overcome these hurdles, Verizon provides fully managed Dedicated Internet Services, and Professional Services to support the organization’s infrastructure, which allows it to stay on a growth track, without expanding its own IT personnel. Additionally, Private IP provides a foundation for advanced applications across wired and wireless networks. And Verizon’s Managed WAN Services and Unified Communications solutions help the organization more efficiently manage communications between clinicians, employees and patients—especially in the patient-care setting. And because getting real-time analytics on mobile devices is critical to coordinating care, Verizon helps simplify the deployment of mobile devices with Verizon’s Device Enrollment Program.

Lastly, Verizon is able to help this not-for-profit home healthcare organization prepare for the unexpected by providing a robust Business Continuity plan using our 4G LTE network and routers.

  • Transform your network for a healthier digital prognosis.

    Digital transformation in healthcare

    “Sixty-five percent of healthcare organizations believe they’re vulnerable to digital disruption. And that’s putting an onus on them to accelerate their digital efforts.”

    Read the report
  • 2018 Protected health information data breach report

    2018 Verizon PHI Data Breach report

    Hacked medical devices may get all the hype, but most breaches happen through databases and paper documents. See what else we discovered about data breaches in healthcare and learn the steps you can take to help protect against them.

    Read the report
  • Healthcare: how the Internet of Things is changing the game

    From monitoring patients in the home to tracking equipment throughout a hospital and batches of drugs through the supply chain, the Internet of Things (IoT) is helping providers increase the access and efficiency of care to people around the world.

    Watch the video

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Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon representative for service availability. For further details please contact us.