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Federal security agency

rapidly modernizes

network and CPE—

attaining fast, reliable

and unified







  • Federal agency operated on dated network and legacy customer premise equipment (CPE)
  • Network comprised of multiple, disenfranchised service providers—resulting in a costly, complex, unreliable and IT infrastructure
  • Mission-critical requirements for reliability and survivability in case of outages could not be met



  • To mitigate costs, extensive IT staffing, interoperability and reliability issues, a modern and secure global network, and to replace legacy CPE
  • Verizon deployed a multi-location network overhaul, rapidly modernizing the agency’s IT infrastructure with a turn-key, geo-redundant, Unified Communications platform and modern CPE
  • Verizon provided 4G LTE network to deliver highly reliable global service for voice, data and video communications


  • Replaced dated premise equipment with modern and secure CPE, including staff computers, phones and video conferencing equipment
  • Safeguarded continuity during outages with built-in redundancy and automatic fail-over
  • Improved employee communications, collaboration and mobility – via secure unified communications platform able to support 300,000+ users
  • Increased operational efficiency and decreased costs via fewer, standardized CPE components with lower power consumption
  • Provided IP phones in more than 600 offices
  • Improved speed, reliability and scalability of core voice and network
  • Decreased costs and complexity associated with having multiple service providers
  • Create a migration path to advanced technology with a unified communications platform capable of supporting new applications over 4G LTE

How we built the solution.

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