Not only is it difficult for a budget-constrained municipality to build its own IT infrastructure, but keeping up with advances in technology while staying compliant is also a challenge, especially as citizens expect the same user experience they receive from private sector companies.
Because it can help to quickly establish the secure networking and computing infrastructure necessary to support digital transformation and a smart city agenda, enlisting the help of a managed services provider should be a high priority for any local government IT strategy. A managed service provider is in a strong position to address issues and vulnerabilities before they become a crisis by proactively securing your network and data with strong cyber security policies and procedures.
Robust security is enabled by the modernization of a municipality's current IT infrastructure, something a managed service provider can do efficiently and at scale, whether it's providing and managing end-user workstations or upgrading your networking so it's faster and more secure. They don't replace your technology team so much as augment it by making sure your infrastructure is current and compliant. This allows you to focus on more strategic initiatives, such as your smart city agenda—which your managed service provider can also support.
From a budget perspective, a provider enables you to pay a predictable monthly fee for your network, computing and data storage needs, without having to make huge capital investments. You can scale up or down as your needs change. A third party can even provide targeted managed services, such as managed security services or managed network services, including wide area network optimization services that can help support the performance of even the most intensive apps, whether in-house, externally hosted or in the cloud.
If your local government IT team plans to take the lead on most initiatives, a managed services provider can ensure network redundancy and uptime through business continuity services, including supporting remote collaboration through secure connections in the event of a sudden need to shift to working off-site.
State and local government technology trends, including smart city development that leverages IoT and 5G, can be difficult to incorporate into a local government IT strategy. As a collaborative partner, a managed services provider can help maintain regular operations while modernizing infrastructure in a scalable, cost-effective manner.
Learn how Verizon's managed network services help keep local governments up to speed.