Virtual Communications Express


Unleash your full business potential with seamless communications.1


Collaborate more easily to help simplify what it takes to run your business.  

When teams can quickly connect and collaborate with one another, your entire business can be transformed.

Businesses often struggle to manage different voice, voicemail, e-mail, and instant messaging, audio/video conferencing, and desktop sharing solutions for users in many locations. Virtual Communications Express is a simplified, cost-effective unified communications solution that can help improve productivity and accessibility so they can deliver world-class service to their customers.

Virtual Communications Express provided a large toy-maker the flexibility to scale seasonal demand with pay-as-you-go service.

What is Virtual Communications Express? 

Virtual Communications Express is cloud-based communications with enterprise-level features. It offers feature rich, end-to-end business phone systems solutions delivered reliably via the Verizon cloud. The “plug and play” option helps you boost productivity while using your existing internet broadband service and leverage the efficiencies of unified communications.

How does Virtual Communications Express work?

Virtual Communications Express (VCE) functions by routing voice calls over an existing IP network used for data purposes. This is part of a powerful unified communications solution, our business phone system is simple to install and activate without IT expertise—and out of the box.

As a result, two networks become one which is efficient and cost-effective.

Watch VCE in action.

Esquire Bank Business Phone Systems Testimonial.

Features and benefits

Virtual Communications Express lets you build a powerful communications solution and customize it to your business needs. Virtual Communications Express offers flexibility, cost efficiency, and peace of mind for all types of businesses.

  • Bring your own broadband provider. The ability to use your own broadband, provision, and port your current numbers to VCE for an easy transition
  • Unified communications. Access to a full suite of Unified Communications (UC) capabilities and Advanced Voice features
  • Connect on multiple devices . Integration of instant messaging and phone presence with the option to include IP phones as part of bundled service
  • Self-Management Tool. Around-the-clock online training, support, billing access, and self service

Related products

1Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please contact us for availability.

*Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O'Connell, Bern Elliot, Rafael A Benitez, 6 September 2017

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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