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Unified Communications and Collaboration as a Service


Better unify your workforce with better unified communications.


Make teams more productive with secure, scalable unified communications. 

Technology is reshaping your industry every day. In order to stay at the top, you need to remove the barriers that hinder your workers from getting business done. That means allowing them to connect to the right people at the right time, no matter where or when. Larger organizations and those that span multiple countries require dependable services that assure communications are protected, while not getting in the way of efficient teamwork.

Connect your office workers to your mobile workers and to the systems both groups use every day with a high availability communication solution. Because it’s from the cloud, UCCaaS can be deployed more quickly and with lower capital expenditures than an on-premises solution.

UCCaaS’ ability to turn up communication services quickly and flexibly allowed a leading entertainment studio to rent out underutilized studio space to outside production crews, generating incremental revenue.

UCCaaS helped a recruiting firm mobilize their staff, increasing operational efficiency across the business and strengthening customer relationships with more personal, face-to-face interactions, while at the same time freeing up their IT department from managing a complex communications infrastructure.


  • Remote working is effective—and it's here to stay.


    Deliver the best employee experience wherever remote workers are located.

    Get key strategies for making your digital workplace successful from the new Harvard Business Review Analytic Services research report.

    Learn more

What is UCCaaS

UCCaaS is our hosted and managed unified communications service based on Cisco's Hosted Collaboration Solution (HCS). UCCaaS offers enterprise-grade call control, voice mail, instant messaging, presence and enterprise mobility, which can be integrated into your enterprise systems through CPaaS and APIs, and is available on a per-user, per-month basis. 

How does UCCaaS work?

Delivered from our private, hosted and managed cloud services data centers and over our global IP network, UCCaaS is designed to emulate the high degree of availability, reliability, resiliency, and security found in the most sophisticated carrier-class networks.

Features & benefits

Giving you the flexibility of a premises-based solution with the simplicity of a managed service, UCCaaS helps make your job easier.

  • Scale with your business and deploy more quickly
  • Focus your IT on core projects that improve your competitive advantage
  • Benefit from predictable per-user, per-month pricing
  • Limit expenditures by buying only what you need, when you need it


Fully redundant data center pairs across 3 continents


application availability SLA with global geographic redundancy


monitoring and management


Available in over 100 countries

FedRAMP Authorized

Verizon's UCCaaS for Government* is a FedRAMP authorized solution, providing a strong layer of security and reliability to unified communications and collaboration solutions.

*Verizon's UCCaaS for Government is built in Cisco's FedRAMP authorized HCS-G Hosted Collaboration solution for government.

Professional and Adoption Services

The move to a cloud-based communications solution oftentimes starts with a particular event, whether it’s an expiring contract, equipment reaching end-of-support, a costly upgrade or a move to or the addition of a new facility.

As these discussions begin, many questions can get raised. Verizon’s professional services team can provide guidance and help equip you with the knowledge and skills that can help you make informed decisions on the type of solution best suited for your organization.

And once you’ve deployed the tools, you need to make sure your workers are using them. Our adoption services practice assures that your employees will gain the knowledge and the comfort to use these tools to better drive your desired outcomes.

Path to migration

Technology migrations are difficult, even when being done in pursuit of a longer-term gain. That’s why it is essential to partner with a leader who knows what to expect along the path. We have completed countless cloud-based UC&C migrations over the years and have established a demonstrated set of best practices. Our approach is tailored to your specific requirements and focuses on business outcomes, limiting risk and reducing downtime.

Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon representative for service availability. For further details please contact us.