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Every interaction is an opportunity to delight your guests. Hospitality operations management tools allow you to monitor the experience, from welcome to farewell. This insight, which can be collected from many sources, can help you automate processes and improve guest services. Armed with the information provided by our hospitality operations management tools, you’ll be able to resolve issues before your guests arrive.
With Mobile Operations Management solutions, you can:
- Make it easier and faster for your staff to interact with guests.
- Reduce communication breakdowns.
- Fix problems before they impact the guest experience.
Travel and Hospitality
Mobile operations management
Improve communications to increase guest satisfaction with hospitality operations management tools.
The experience that you deliver to your guests is what keeps them coming back. Think about it. People have saved up and taken time off. Or at the very least, are away from the comforts of home. In their minds, they expect—no, they deserve—quality, convenience, and connectivity, anywhere in the world they travel. With Mobile Operations Management, your team can use data to better cater to your guests’ needs.
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Are you sacrificing mobile security for business efficiency?
According to our research, almost a third of businesses did—knowingly. Learn more about the consequences, and why every organization should start taking mobile security more seriously.
Read the Mobile Security Index report
Core Technologies
Discover the solutions that drive technology and professional services organizations.
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Networks and Advanced Communications
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Your customers and guests are plugged in 24x7. Take advantage of this always-on behavior with an intelligent network that connects people around the world to the right information at the right time.
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Mobility
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Mobile devices are changing not only guest experiences, but also your capabilities, like seamless check-ins or personalized amenities. With a connected staff, you can provide consistent customer service at every point of contact.
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Internet of Things
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Connected machines provide insight into guest preferences, so you can meet and exceed their expectations. M2M technology also helps you tap into new sales opportunities, with wireless kiosks and mobile concierge services.
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Security
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Once your customers trust you with their personal information, protecting it becomes paramount. Our security solutions reach across mobile devices, connected machines, and the cloud to shield you from data breaches, loss, and theft.
Learn more
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Improve responsiveness with a mobile workforce.
Read MoreKeep your employees connected with help from Verizon Enterprise Solutions. Our workforce productivity tools, including web-based work management apps, push-to-talk services, and enterprise messaging, can help your organization push the bounds of collaboration, all while keeping your data secure.
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Data Breach Digest
Read the reportThe travel and hospitality industry is not immune from point-of-sale intrusions and denial-of-service attacks. Learn from real-life investigations into these attacks and more in the new Data Breach Digest.
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Your guest data shouldn’t be at risk.
Find out moreMost breaches in travel and hospitality come from point-of-sale intrusions. The 2018 Data Breach Investigations Report gives you insight into the biggest threats you face and what you can do about them.
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Additional resource