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Payment services giant delivers connectivity to customers around the globe.

With customers in 200 countries, this payment services company needed to enable consistently reliable, high-quality transactions from every global location.

Challenge

A global customer base added burdensome complexity to operations.

  • Deliver consistent service quality to every corner of the globe.
  • Multiple network vendors added to service cost and complexity.
  • Needed a partner with global network expertise and internationally-capable products and services.

Solution

By working with Verizon, this payment services company deployed services that help maintain consistent experiences.

  • The company delivered Verizon’s Private IP and IP Toll Free services around the world.
  • Verizon also helped implement Contact Center services.
  • Professional Services were deployed at multiple global locations.

Outcome

The company simplified service delivery management, applied global experience and capability, and helped reduce network costs through a single vendor relationship.

  • 200 countries served
  • 550k agent locations around the world
  • 790m+ transmitted transactions per year

How we built the solution.

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