Rapid Response Retainer


On-demand resources to manage threats and mitigate incidents.

Be prepared when threats occur. 

Security incidents can happen in the blink of an eye, leaving you little time to react. With the Verizon Rapid Response Retainer service, you can take react quickly to mitigate threats. You get access to the expertise, tools, and intelligence you need to limit the theft of data, preserve incident evidence, and maintain your reputation. 

With the support of the security leader with one of the world’s largest IP networks, you’ll have enhanced visibility into potential threats. In addition, Verizon Threat Research Advisory Center (VTRAC) goes even deeper by actively investigating security incidents around the world, giving you insight and support in your ongoing fight against cyberattacks.

What is Rapid Response Retainer? 

Rapid Response Retainer is an extension of your security team, giving you incident response SLAs along with access to experienced personnel, forensic investigators, and cyber intelligence analysts that help you better prepare for and respond to threats. If a breach occurs, we are available 24x7 to help you mitigate it.

How does Rapid Response Retainer work?

From threat intelligence resources to fully outsourced incident investigations, Rapid Response Retainer offers a range of service models to meet your organizational needs. You can match the service to your immediate needs, and adapt it as your business evolves.

Rapid Response Retainer in action. 

See how Rapid Response Retainer experts, well versed in digital forensics investigations, help you mitigate risk and manage a timely incident response. 

Features & benefits

Rapid Response Retainer helps you defend your organization by combining security industry expertise and access to timely data. Other features and benefits include:

  • Actionable intelligence. Pre-empt potential threats with critical threat intelligence. 
  • Trusted expertise. Gain visibility into your environment with an experienced investigative liaison. 
  • Timely response. Get fast access to the experts you need during an incident. 
  • Tailored services. Select the capabilities that you require, from analysis to investigation.


security events and 500M incidents (on average) monitored each year


years of industry experience


digital forensics labs located around the world


of the 11 largest data breaches on record investigated, giving us an informed perspective

Service levels


Includes investigative response, forensic services, 24x7 access to incident hotline and monthly intelligence briefing.


Includes all Essential services, and cyber brand intelligence with weekly reporting.


Includes all Plus services, as well as NetFlow, incident packet analytics, and endpoint detection and response analysis.

A Gartner Leader.

Proven leadership you can trust.

See why Gartner has recognized us as a Leader in their Magic Quadrant for Managed Security Services, Worldwide for six years*


Related Products

*Gartner, Magic Quadrant for Network Services, Global, Danellie Young et al, February 2018

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon representative for service availability. For further details please contact us.