UCCaaS training tools and support

Reach out to one of your contacts on your Apple mobile device to send and receive chat messages.

Quickly type up a message after starting a chat in Jabber using the Jabber Chat Conversation window.

Follow simple steps to learn how to start a group chat in Jabber on your computer.

You can chat in Jabber on your Apple mobile device with one of your groups from virtually anywhere.

You don’t have to be included in group chats automatically. In a few quick clicks remove the option.

In just one step you can send a single message to a group using the “send broadcast message” option.

Add more contacts to a chat that has already begun or build a group conversation.

Jabber lets you share screen capture images while you chat. It’s easy to do in the chat window.

In two steps or a couple clicks you can start a chat in another window in Jabber.

Choose from a variety of fonts and colors to create a unique and default format for every chat.

If you don’t ever want to chat with someone, you can block them. They won’t even see your presence.

You can change the way you receive notifications in Jabber. It’s easy to make adjustments.

Chats are designed to stay in the conversation window with tabs. But you can show chats in a new window.

If you don’t want chat alerts or notifications to fade automatically or play a ringtone, use this guide.

Chat transcripts can easily be saved as HTML files on your computer.

If you don’t like the sound you hear when you get a chat request, take a few steps to select a new sound.

Take a couple steps to turn the chat sound alerts on or off in Jabber.

On your mobile device, you may get the “Cannot Locate Server” message. We can help you fix the issue.

If other troubleshooting steps haven’t worked, reset Jabber on your Android or Apple device.

Can’t make phone calls? Find out what symptoms to look for and get the fix in this guide.

Here are the two steps that can help you solve this error message.

Create up to three custom Jabber status messages for each presence indicator.

There are some scenarios that prevent the screen share feature from working. Try some workarounds.

Find out if Jabber supports emoticons.

The docked window is set up to automatically display in Jabber. But, you can turn it off in two steps.

There may be a variety of reasons for an automatic status change.

You can delete the custom status message you’ve created in one step.

Control the alerts you get when you’re in the do not disturb status.

Have you solved your issues with Jabber using the previous guides? If not, check out this Q&A.